INFORMATION, TICKETS & TRAVEL
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NOTICE: ALL ITT OFFERINGS (including tickets) ARE NON-REFUNDABLE AND CANNOT BE EXCHANGED AFTER PURCHASE.As we begin to re-open our doors, please note that our hours of operation, services or programs might be retracted, limited or vary with little or no notice and will be IAW Installation and Public Health Guidelines.
We're still available via phone; 321-494-5158. Phone messages will be returned within 24 hours, Monday - Friday. Email: Patrick.email@example.com.
REFUNDS - All theme parks are working quickly to verify the validity of the tickets prior to permitting refunds.
ELECTRONIC TICKETS - We will continue to process refunds for eligible e-tickets virtually. Valid e-tickets can be e-mailed to us. NOTE: SeaWorld/Busch Gardens e-tickets are not eligible for refund, however, are valid for a year from purchase. Please e-mail us with any questions or inquiries on eligible e-ticket refunds.
HARD ATTRACTION TICKETS - Please hold onto any hard tickets, DO NOT mail them. Please e-mail us with any questions or inquiries on eligible hard tickets and the refund process.
We look forward to be assisting you again in the near future with all of your destination vacation needs. Thank you for your understanding and continued support.
We are now selling SeaWorld, Aquatica, Busch Gardens and Adventure Island tickets. RESERVATIONS ARE REQUIRED TO ACCESS THESE PARKS. We highly recommend allowing us to make your reservation at time of purchase or you may do so at: SeaWorld, Adventure Island, Aquatica, Busch GardensUNIVERSAL ORLANDO UPDATE