ID CARD SECTION

Bldg. 537

620 O'Malley Rd, Rm 101 - 1st floor, Patrick SFB FL 32925

321-494-6144 (ID cards only)

custrsvc@us.af.mil

Hours of Operation

Patrick SFB & Cape Canaveral SFS

Click the button above

to schedule an appointment.

Schedule is published 3-4 months out.

Renew ID cards ONLINE! Dependents, Retirees, & 100% DAV eligible.

Navigate to the ID Card Office Online,

with your DoD Self-Service Logon

and choose the “Family ID Card” option.

Please see the attached document

for instructions on updating Sponsor status &

obtaining your initial DoD Beneficiary ID Card.

PLEASE NOTE: WE OPERATE BY APPOINTMENTS ONLY

Mission Priorities

We operate by appointments only with the exception of the following:

Walk-ins are taken by this order of priority: 1-Mission Critical (Military in Uniform) 2-Essential DOD staff 3-Established Mission Support Contractors
If you are Active-Duty Military, DoD Civilian, or established DoD Contractor, and are experiencing work stoppage or have a mission essential request, contact our office on any weekday to be seen on a space-available basis.
Email custrsvc@us.af.mil prior to walking in.
Your request will be acknowledged within 24 hours & assigned a fast-tracked space-available time slot.
Newly Hired Contractors: Schedule an appointment on ID Card Office Online (osd.mil), walk-in on any Wednesday, or email custrsvc@us.af.mil to be assigned a space-available time slot.

Walk-in Wednesdays

Wednesdays, 8:00 AM – 4:30 PM* (*Please note, we take the last appointment no later than 3:40 pm)
Locked CACs, lost CACs/USIDs, initial CACs, CACs within 3 days of expiration, initial dependent USIDs, and all mission essential requests will also take priority on walk-in Wednesdays.
All other categories will be serviced on a first-come, first-served basis.
We are closed on Federal Holidays, Family Days, and every third Friday of the month for training.

Alternate ID Offices:

920 RQG: 1225 Jupiter Street, Bldg 425 RM 100, Patrick SFB, FL 32925: (321) 494-2016
Naval Support Activity: 12217 Science Dr. Orlando, FL 32826: (407) 380-4313
164TH ADA BDE: HQ 164th ADA, 8385 Daetwyler Drive, Orlando, FL 32827: (407) 650-4303
NOSC: 9500 Armed Forces Drive, Suite 200, Orlando, FL 32827: (910) 771-8903
ID Card Fac, 81st RSC: 3701 Corrine Drive, Orlando, FL 32803: (910) 771-7623

If you are a Contractor not entitled to a CAC; DOD Civilian Retiree; or a Disabled Vet rated 99% or less, report to the SFS/VCC to obtain a DBIDS pass for base access:

45 SFS/VCC - Visitor Control Center

1224 Jupiter Street Bldg 577, Patrick SFB, FL 32925

Hours: Mon-Fri: 7:30 a.m. to 3 p.m. Phone: (321) 494-0427

Space Launch Delta 45 > Resources > Visitors Control Center (spaceforce.mil)